Customer Service Internship – Spain

Payé
Espagne

This group of more than 900 rooms, distributed in more than 7 hotels and 2 tourist complexes is looking for interns to achieve the following tasks :

  • Welcome the customer
  • Direct customer service
  • Provide solutions to existing problems
  • Collect and analyze customer complaints and requests
  • Provide the necessary information according to the product or service
  • Accompany customers to their room and help with luggage (bellboy)
  • Report destination options and possible activities inside and outside the hotel

Additional information :

  • Dates : 3 to 6 months
  • Remuneration : 400€/months + 3 meals/day + accomodation
  • Language : English and Spanish B1/B2
  • Studies : Gastronomy, cooking, hospitality and tourism
  • NIE mandatory

Caractéristiques de l'emploi

Catégorie emploi

Customer Relationship, Front Desk

Dates

asap

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